Marquest Asset Management Inc. is committed to protecting our clients’ privacy and the
confidentiality of their personal information in our possession. This memorandum explains the
measures we take to fulfill these commitments.
We ask our clients for no more personal information than necessary.
The “Know Your Client” information forms we ask clients to complete elicit only the information we
need for contractual, regulatory, and income tax requirements (including, name, address, phone
numbers, email addresses, birth date, social insurance numbers, asset holdings and values,
investment knowledge and objectives, spouse’s name and occupation, and children’s and
dependants’ names and ages.) Our application forms for registered retirement accounts elicit only
the information needed to register these accounts with the government.
We limit access to clients’ personal information.
We record clients’ personal information electronically on computer servers to which only authorized
employees have access, and only by means of secure passwords. We authorize employees to
have access to clients’ personal information only on a “need to know” basis. We have installed
firewall software to prevent unauthorized access to our servers. We maintain a duplicate copy of
our server hardware and software at an offsite location, for disaster recovery purposes: the same
privacy security measures are in place there as in our main offices. Access to paper copies of
client information on-site is limited to authorized personnel only. When paper copies of our clients’
personal information are stored at an offsite storage facility, we contractually oblige the storage firm
to provide comparable levels of protection.
We prevent unauthorized disclosure of clients’ personal information.
We require our employees to keep clients’ personal information strictly private and confidential. All
our staff sign an annual declaration that they are in compliance with our firm policies, which, among
other things, obliges them to respect and protect clients’ personal information. We ensure that
departing staff understand they remain contractually obliged to respect the privacy of clients’
personal information. We prohibit disclosure of any client’s personal information to any third party
without the client’s explicit consent. We shred paper documents containing clients’ personal
information before discarding such documents.